Proxy Access

Proxy Access – Acting on another persons behalf

Patients may wish to nominate an individual who may contact the Practice on their behalf to access their medical record, discuss their health or manage other aspects of their care within the Practice.

Proxy Access – Online Services

Proxy access was developed to allow someone other than the patient to access and manage parts of their GP online services account. The proxy is given their own online access account (rather than using the patient’s login details). It is often used by the parents or recognised carers of young children, and recognised carers of adults.

Patients can request a proxy is given access to:

• Online prescription management.
• Access the medical record.

To request proxy access, complete a proxy access form from the surgery. Please bring photographic ID with you of both the patient and the person requesting proxy access.  Both persons must be registered at the surgery.

Proxy Access – Children and Young People

The practice may receive requests for proxy access to book appointments, order repeat prescriptions or access the online GP record on behalf of a child or young person. If the child does not have the capacity to consent to proxy access, the decision must be made by the practice based on what is thought to be in the child’s best interests.

Accessing GP services for someone else, with proxy access – NHS (www.nhs.uk)