Important - We have been advised that the myGP App will cease in the near future. We recommend that patients using this App should switch to another service, such as the NHS App or Patient Access.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

cmicb-wi.gatekeeper-n85016@nhs.net

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

 

Welcome to Riverside Surgery

Your partner for a healthier future.

Riverside Surgery Medical Practice was established in Rock Ferry over fifty years ago. Over the years, the Practice has evolved, keeping pace with medical advances and outgrowing the original premises. Today, we are a two-doctor partnership plus four salaried GP’s, offering a full range of general medical services based on modern family practice, at the same time, retaining many of qualities of traditional General Practice appreciated by patients. The Practice covers a large geographical area of East Wirral.

We welcome new patients registering with our Practice. This can be done by completing a registration form from Reception at the surgery or online.

Premises and Parking

Our purpose built two storey premise has all direct patient services situated on the ground floor. There is a car park at the side of the surgery which has two designated disabled parking bays, close to the entrance of the building.

Disabled Access

The premises are fully accessible to people with disabilities. There is ramp entry into the building, along with automatic doors and accessible bathrooms, with changing facilities.

NHS England – You and your general practice (YYGP)

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patients to provide feedback or raise concerns with their GP Practice, Healthwatch or the Integrated Care Board (ICB).  The YYGP document published by NHS England can be found below, along with a link to the ICB website.

NHS England You and your GP (YYGP) – English

NHS England You and your GP – various languages

NHS Cheshire and Merseyside Integrated Care Board (ICB)

NHS Cheshire and Merseyside – You and Your GP Charter

If you wish to provide feedback or raise concerns about Riverside Surgery, please contact the Practice Manager, Mrs Kerrie Draco or view our complaints procedure guidelines.

 

Latest News

Tips to Prepare for Surgery

Posted on February 4th, 2026

If you’re waiting for surgery, think of this time as a chance to get ready. There are a few things […]

Did you miss your appointment in January 2026?

Posted on February 3rd, 2026

  In January 2026, 190 appointments were wasted by patients failing to keep a pre-booked appointment at the surgery and not […]

Surgery Afternoon Closure – Wednesday 4th February 2026

Posted on February 2nd, 2026

The surgery will be closed due to Protected Learning Training on: Wednesday 4th February 2026 between 1.00p.m. – 6.30p.m. If you […]

“Give a T.O.S.” about head and neck cancer

Posted on January 27th, 2026

  Riverside Surgery is helping our patients to “Give a T.O.S.” about head and neck cancer. Head and neck cancer […]

Citizens Advice Cost of Living Newsletter January 2026

Posted on January 26th, 2026

As we step into January, many of us are feeling the festive financial hangover,  alongside rising energy bills and the […]