Important - We have been advised that the myGP App will cease in the near future. We recommend that patients using this App should switch to another service, such as the NHS App or Patient Access.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

cmicb-wi.gatekeeper-n85016@nhs.net

We're open

 

Welcome to Riverside Surgery

Your partner for a healthier future.

Riverside Surgery Medical Practice was established in Rock Ferry over fifty years ago. Over the years, the Practice has evolved, keeping pace with medical advances and outgrowing the original premises. Today, we are a two-doctor partnership plus four salaried GP’s, offering a full range of general medical services based on modern family practice, at the same time, retaining many of qualities of traditional General Practice appreciated by patients. The Practice covers a large geographical area of East Wirral.

We welcome new patients registering with our Practice. This can be done by completing a registration form from Reception at the surgery or online.

Premises and Parking

Our purpose built two storey premise has all direct patient services situated on the ground floor. There is a car park at the side of the surgery which has two designated disabled parking bays, close to the entrance of the building.

Disabled Access

The premises are fully accessible to people with disabilities. There is ramp entry into the building, along with automatic doors and accessible bathrooms, with changing facilities.

NHS England – You and your general practice (YYGP)

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patients to provide feedback or raise concerns with their GP Practice, Healthwatch or the Integrated Care Board (ICB).  The YYGP document published by NHS England can be found below, along with a link to the ICB website.

NHS England You and your GP (YYGP) – English

NHS England You and your GP – various languages

NHS Cheshire and Merseyside Integrated Care Board (ICB)

NHS Cheshire and Merseyside – You and Your GP Charter

If you wish to provide feedback or raise concerns about Riverside Surgery, please contact the Practice Manager, Mrs Kerrie Draco or view our complaints procedure guidelines.

 

Latest News

Best Start in Life – supporting families every step of the way

Posted on November 13th, 2025

Calling all parents and carers – Best Start in Life is here to help you and your child thrive, from […]

Residential / Junior GP’s striking 14-19 November 2025.

Posted on November 11th, 2025

Message from NHS Cheshire and Merseyside ICB At the time of writing this letter, the British Medical Association (BMA) has […]

Did you miss your appointment in October 2025?

Posted on November 4th, 2025

In October 2025 292 appointments were wasted by patients failing to keep a pre-booked appointment at the surgery and not informing […]

Building Work In Progress

Posted on November 3rd, 2025

  We are excited to let you know that building work in our Reception area starts today (3rd November 2025). […]

Reducing Medicines Waste

Posted on October 14th, 2025

We need your help to reduce medicines waste in our area. We are asking patients who order repeat prescriptions to: […]