Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464


If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

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Repeat prescriptions can only be ordered with a written request. They cannot be taken over the telephone. A routine repeat prescription will take 48 hours to process before collection.

You can use the ‘Order your prescriptions’ green button on this website to request repeat medication. You can also order your repeat prescription online with EMIS Access or download the MyGP app – ask the Receptionist for further information and logon details.

When requesting a prescription that is not a repeat prescription patients need to ensure that they give an explanation why they are requesting it otherwise it will be rejected by the GP. These will be ready within 24 hours.

Please provide a urine sample for urinary symptoms before 1.00 p.m.

Electronic Prescription Service

You can now sign up with your local pharmacy to this new service. Your repeat prescriptions can be electronically sent through to your nominated Pharmacy, with no need to call into the Surgery to pick up your paper prescription.

Rowlands Pharmacy is attached to our premises. Their telephone number is: 0151 645 3131.

Changes to your medication

From time to time your medication may change:-

  • From a tablet to capsule or vice versa
  • From one brand to another
  • Another equivalent medication

Your Doctor will only do this if the new medication is as good as or better at treating your condition.

If you have any queries about these changes to your medication please speak to a member of staff at the practice or if you prefer your local Pharmacist.

Making such changes helps to ensure that every penny spent on your local NHS is spent wisely.

This Practice participates in the Wirral Prescribing Incentive Scheme. This scheme aims to increase the quality and cost effectiveness of prescribing.