Important - We have been advised that the myGP App will cease in the near future. We recommend that patients using this App should switch to another service, such as the NHS App or Patient Access.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

Alternative Emergency Help

As well as contacting the Surgery please note these alternative options below.

Out of Hours Service

If you need advice from a doctor between the hours of 6.30p.m. and 8.00a.m. please contact the GP Out of Hours Service by dialing 111 or online at NHS111 .

Walk-in Centres

In order to ensure that emergency services are able to deal with the most urgent cases, the NHS is advising people with non-emergency illness or injuries to go to Eastham Walk-in Centre, Victoria Central Health Centre in Wallasey and the All Day Health Centre at Arrowe Park or GP practice based minor illness and injury services (Birkenhead Medical Building, Parkfield Medical Centre and Moreton Health Clinic) and to avoid A&E unless it is a genuine emergency.

For details and opening hours visit Wirral Community Trust’s website.

Getting help for your symptoms

If you are not sure what to do, please ring NHS111 by dialing 111 or online at NHS111.

Emergency Dental Service

If you’re experiencing a dental problem, it’s important to know that GPs are not responsible for treating dental issues. Instead, you should follow these steps:

  1. Contact Your Usual Dentist: If you have a regular dentist, get in touch with them first. Some dental practices offer emergency dental appointments and will provide care if it’s clinically necessary.
  2. NHS 111: If you can’t reach your usual dentist or don’t have one, contact NHS 111 . They can connect you with an urgent dental service.