Riverside Surgery
525 New Chester Road, Rock Ferry, Wirral, CH42 2AG
Telephone: 0151 645 3464
If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.
Best Start in Life – supporting families every step of the way Residential / Junior GP’s striking 14-19 November 2025. Did you miss your appointment in October 2025? Building Work In Progress Reducing Medicines Waste Take part in the ReSTORe research study Spider Project October 2025 Timetable First Aid Training for Unpaid Carers Did you miss your appointment in September 2025 Let’s quit smoking together this ‘Stoptober’
Shout – free mental health text based service here for you 24/7
What is Shout? – Shout is a free, confidential 24/7 text-based service developed by Mental Health Innovations (a digital mental health charity) for those struggling to cope. Advice is available for anyone struggling with a host of issues, including anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues.
How is the service accessed? – To start a conversation, Wirral residents should text the word ‘shout’ to 85258
What happens next? – Once a conversation has been started, via 85258, the individual will receive 4 automated messages before being connected to a trained volunteer adviser. It usually takes around 5 minutes to be connected to an adviser.
The volunteer will introduce themselves and ask for more information around what prompted the text to shout. The text conversations work best when messages are sent back and forth, and usually last between 45-60 minutes.
The goal of the conversation is reach a calm and safe place, with a plan of how to support yourself going forwards. As well as a listening ear the volunteers may provide further resources or signpost to further expert support.
The conversation will be brought to a close with the opportunity to reflect on any thoughts and feelings explored. The service is available 24/7 and can be contacted again if necessary.
If your life is at imminent risk, please call 999 for immediate help.
Alternatively see CWP Urgent Support website: https://www.cwp.nhs.uk/getting-help/need-urgent-help
Opening Times
- Monday
08:00am to 06:30pm - Tuesday
08:00am to 06:30pm - Wednesday
08:00am to 06:30pm - Thursday
08:00am to 06:30pm - Friday
08:00am to 06:30pm - Saturday
CLOSED - Sunday
CLOSED
Useful Links
