Important - We have been advised that the myGP App will cease in the near future. We recommend that patients using this App should switch to another service, such as the NHS App or Patient Access.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

June 2024 DNA’s

Posted on July 10th, 2024

If you did not attend (DNA) an appointment it is noted on your records.

In June 2024 128 appointments were wasted by patients not attending a pre-booked appointment at the surgery and not informing us. These consisted of:

32 GP appointments
96 Nursing, Pharmacy, Physiotherapy and Mental Health team appointments

Please contact the surgery to cancel or rearrange your appointment if you cannot make it so that someone else can still use it.

We will contact patients who continue to fail to attend appointments at the Practice without letting us know and your registration with us will be reviewed.