Important - We have been advised that the myGP App will cease in the near future. We recommend that patients using this App should switch to another service, such as the NHS App or Patient Access.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

NHS Services

Posted on April 27th, 2023

NHS services across the Wirral are currently under a lot of pressure, with staff working incredibly hard to meet demand. We need your help to manage services.

If your condition is not urgent there are other options available for you:

• You can find self-care advice online at where you will find an A-Z of conditions
• Consider using your local pharmacy for expert help and advice for every-day conditions
• Online services are available, where you can request repeat prescriptions via the NHS app NHS App and your NHS account – NHS ( or via the green tile on the right hand sided of this page.
• Advice is also available from NHS 111 online Get help for your symptoms – NHS 111, who can direct you to the best service for your needs if you’re not sure what to do.
• If you run out of your regular medication at the weekend, including bank holidays, you can get an emergency prescription at NHS 111 online Get a prescription or medicines information – NHS 111
• There are several services available locally to help you including at the walk in centre/ urgent treatment centre Walk-in Centres .

If your condition continues to get worse, or there is no sign of improvement after 3-4 days, contact us for further advice. If you have an appointment, please make sure you attend – or if you no longer need your appointment, please cancel so that we can make it available to someone else.