Important - We will be closed on 27th May for the Spring bank holiday.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

riversidesurgery.birkenhead@nhs.net

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

April 2024 DNA’s

Posted on May 1st, 2024

If you did not attend (DNA) an appointment it is noted on your records.

In April 2024 149 appointments were wasted by patients not attending a pre-booked appointment at the surgery and not informing us. These consisted of:

29 GP appointments
120 Nursing, Pharmacy, Physiotherapy and Mental Health team appointments

Please contact the surgery to cancel or rearrange your appointment if you cannot make it so that someone else can still use it.

We will contact patients who continue to fail to attend appointments at the Practice without letting us know and your registration with us will be reviewed.