Important - We have been advised that the myGP App will cease in the near future. We recommend that patients using this App should switch to another service, such as the NHS App or Patient Access.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

riversidesurgery.birkenhead@nhs.net

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

New mental health helpline for residents of Wirral.

Posted on April 9th, 2020

New mental health helpline for residents of Wirral.

Local NHS Trust, Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline for residents of Wirral.

Open 24 hours a day, seven-days a week, it is open to people of all ages including children and young people who need urgent mental health support.
What to do if you need urgent mental health help:

• Please call 0300 303 3972 and our dedicated local NHS staff will support you to access the help you need.

• The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.

• The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972.

• Please note, A&E and 999 are not the best places to get help for the majority of mental health problems – call 0300 303 3972 to be directed to the best local service to support you.

• You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.

• For non-urgent help and general wellbeing advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries relating to the current Covid-19 pandemic www.cwp.nhs.uk

• For children and young people there is also a dedicated website MyMind.org.uk