Important - We have been advised that the myGP App will cease in the near future. We recommend that patients using this App should switch to another service, such as the NHS App or Patient Access.

Riverside Surgery

525 New Chester Road, Rock Ferry, Wirral, CH42 2AG

Telephone: 0151 645 3464

If you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111 or visit NHS 111 Online to access the out-of-hours service.

Carer’s Passport Launch

Posted on December 7th, 2021

Wirral University Teaching Hospital recognises and appreciates the vital role Carers play in the life of all of our patients and have joined the Regional Carers Passport scheme. They want to promote a culture that recognises Carers and their needs within their hospitals (Arrowe Park and Clatterbridge).

The Carers Passport sets out their pledge to include and keep carers updated. Where infection prevention and control measures allow, carers may have extended visiting hours and the option to stay overnight, this is in addition to concessionary parking when available, and free regular access to hot drinks.

The passport is a free ID issued by WUTH, once a carer has requested one with one of the clinical team of the patient. All carers will have to complete a Carer Passport Partnership Agreement that they can discuss with the care team and then they will be issued the ID card.

WIRED have been working in partnership with NHS hospitals in the region to produce this Regional Carers Passport. This passport will put carers at the forefront of the care, support and treatment their loved ones receive. This will include them in the decision making, value and respect the knowledge and experience they have.

The WIRED Carers Team support the unpaid carers across Wirral and are really excited to be rolling this out in across our group, training session, online and share on social media. Anyone wanting to contact the carers team can on the Carers Helpline 0151 670 077 or text CARERS to 78007 .

This Carer’s Passport has been co-designed and produced by Trusts across the Merseyside and Cheshire Network and therefore will be recognised and agreed locally in:

• Cheshire and Wirral Partnership NHS Foundation Trust
• Countess of Chester Hospital NHS Foundation Trust
• East Cheshire NHS Trust
• Liverpool Heart and Chest Hospital NHS Foundation Trust
• Liverpool University Hospitals NHS Foundation Trust
• Liverpool Women’s Hospital NHS Foundation Trust
• Mersey Care NHS Foundation Trust
• Mid Cheshire Hospital NHS Foundation Trust
• St Helens and Knowsley Teaching Hospitals NHS Trust
• The Clatterbridge Cancer Centre NHS Foundation Trust
• The Walton Centre NHS Foundation Trust
• Warrington and Halton Teaching Hospitals NHS Foundation Trust
• Wirral University Teaching Hospital NHS Foundation Trust

Download the Carers passport here.